In some cases, a worker may have a timesheet task at an incorrect time. This can occur if the worker clocks in at the wrong time. It can also occur when a worker forgets to clock out, in which case a task will close automatically - likely at the wrong time.
As a Supervisor, you can correct these issues from the timesheet dashboard. When you log an exception time, the original time will always be preserved for your records.
First, start by scanning your supervisor badge. From the list of supervisor options, select Timesheets. This will open up a pop-up containing the timesheet dashboard.
You can edit a time by clicking on it. This will open a pop-up containing data for that timesheet task. From this screen, you will be able to override times and even delete extraneous times.
The pop-up will contain both the start and end time for that task. For both start and end, it displays the actual timestamp captured and the exception time.
Log an Exception Time
Start by clicking a time on the timesheet dashboard. This will open the data for that task.
To log an exception time, click Add next to the exception slot you would like to add. After clicking Add, a new time and date will appear next to that exception slot. You can edit the exception by clicking the time or date. This will open a picker where you can selecting the correct time or date.
Once you have made your changes, click Save at the bottom of the pop-up to save your changes.
You can exit from this pop-up without saving changes by clicking Back or clicking the X button at the top-right.
Edit an Exception Time
Start by clicking a time on the timesheet dashboard. This will open the data for that task.
If an exception exists, it will display beneath the actual start or end time. You can edit the exception by clicking the time or date. This will open a picker where you can selecting the correct time or date.
Once you have made your changes, click Save at the bottom of the pop-up to save your changes.
You can exit from this pop-up without saving changes by clicking Back or clicking the X button at the top-right.
Delete an Event
On occasion, workers may complete a clock in or break by accident. You can delete an entire task so that it no longer appears on the timesheet.
You cannot delete an individual time. To correct an individual time, log an exception for that time.
Start by clicking a time on the timesheet dashboard. This will open the data for that task.
Click Delete to delete this task. You will be asked to confirm before the data is deleted. Deleting a task cannot be undone.